Policies/Guarantee’s

Health guarantee:

We provide a 7-day health guarantee for our animals, contingent upon the maintenance of proper husbandry. Proof of adequate care will be required, including photographs of the animal’s enclosure and detailed information regarding its care. Once the animal is transferred from our custody, we are unable to control its environment or provide care, making prompt communication of any concerns essential. Should your animal fail to acclimate or exhibit unusual behavior, immediate contact with us is necessary. Failure to address concerns within the 7-day guarantee period absolves us of any liability regarding the animal’s health. Refraining from seeking advice from external sources (e.g., individuals or online search engines) prior to consultation with us will result in the forfeiture of the health guarantee. All sales are final, we cannot take any animal back due to the safety of our animals that currently reside here.

Animal Photography:

The photographs presented accurately depict the animals for sale, without any alterations. While the images serve as representations of the animals’ structure, it is important to note that the color may vary due to factors such as lighting, camera settings, and display devices. Animals are described to the best of our ability in sales posts, including any defects (such as nips, missing toenails, etc.) and genetic details. Before making a purchase, we strongly recommend that buyers carefully examine the provided photographs and raise any questions or concerns they may have prior to purchase.

Gender identification:

The sex of reptiles aged 1 to 6 months is not guaranteed. We assume no liability and will not provide refunds or exchanges if the dragon you receive is of the incorrect gender or is opposite of what you desired. Our assessments are based on our best understanding and observations. We categorize a bearded dragon as male if we discern two distinct bulges, while we categorize it as female if we do not perceive such bulges. All of these factors will be noted in the dragon’s description prior to your purchase.

Communication:

Failure to respond promptly, including failing to make a timely deposit or payment to secure the animal, will result in its sale to the first individual who expresses interest and makes a deposit or payment. There will be no holds unless payment has been made.